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Urgent Help - Customs Expenses (Europe - Italy)

Posted: Thu Sep 12, 2019 12:41 pm
by peterbrown
Hi I just received the courier who presented me with a € 178 bill to pay for customs fees (Europe - Italy) against an Element6 paid € 503.18, (35%) so far I have not withdrawn, but I have few days to reconsider

But wasn't it all paid? do you have experiences?

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Thu Sep 12, 2019 9:44 pm
by Faxie
Prices on the website are without taxes, so you'll have to pay extra. It's explicitly stated on the checkout page as well...

There have been protests and discussions about it already, but it is what it is...

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Fri Sep 13, 2019 5:20 am
by jakoblondal
Thanks to the EU.. We Europeans have to pay tax on stuff bought outside of EU, when over a certain amount.. really sucks, but you have to check the box off when ordering. :)

DECLARED VALUE:
If the import rules of your country require a different valuation for your purchase, enter the total amount you wish to declare here (USD). Numbers only, no symbols other than decimal point.

Rest of the World:
Customs fees and import duties may apply. Please check with your local authorities.

Failure to pay taxes:
If you do not pay your taxes or import duties and the parcel is returned, Switch Kiteboarding is not responsible for any extra costs that may occur. You will be charged all shipping, restocking and other costs involved in the item being returned.

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Fri Sep 13, 2019 7:26 am
by peterbrown
Ok, my mistake not having read before, but 35% of taxes makes switchkites no longer competitive, at least in the European market.
An example: Nitro 12m in Europe costs € 710 + 35% = € 958 plus shipping costs $ 175.15 (€ 157) for a total of € 1115, which is absolutely NOT competitive.

I follow and buy switches since it appeared on the scene of this sport, when I had more time to be at sea I was also a Team Rider, I have always appreciated the policy of transparency and competitive prices (obligatory policy for those who sell exclusively online), but,

I'm sorry to have to admit it, Switchkites ends up here for me!

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Fri Sep 13, 2019 11:12 am
by Faxie
Why the shipping costs? Aren't kites shipped for free?

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Fri Sep 13, 2019 12:43 pm
by peterbrown
Yes, if you can wait for 35 days
Screenshot from 2019-09-13 14-43-15.png
Screenshot from 2019-09-13 14-43-15.png (26.73 KiB) Viewed 1167 times

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Fri Sep 13, 2019 3:56 pm
by Jan:)
It should be 2.7% customs and 22% VAT for Italy.
So EUR 516,77 after customs and EUR 630,46 after VAT.

If it is significantly more, then it is usually the courier charging you extra for doing the customs.

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Fri Sep 13, 2019 4:42 pm
by peterbrown
Jan:) wrote:
Fri Sep 13, 2019 3:56 pm
It should be 2.7% customs and 22% VAT for Italy.
So EUR 516,77 after customs and EUR 630,46 after VAT.

If it is significantly more, then it is usually the courier charging you extra for doing the customs.
Yes, and this is the worst thing, you buy but you can't know how much it will cost you in total. Absurd

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Fri Sep 13, 2019 6:02 pm
by jakoblondal
peterbrown wrote:
Fri Sep 13, 2019 4:42 pm
Jan:) wrote:
Fri Sep 13, 2019 3:56 pm
It should be 2.7% customs and 22% VAT for Italy.
So EUR 516,77 after customs and EUR 630,46 after VAT.

If it is significantly more, then it is usually the courier charging you extra for doing the customs.
Yes, and this is the worst thing, you buy but you can't know how much it will cost you in total. Absurd
EVERY country have an customs calculatorm or, you can just call them.
You can find online or they can tell you much % you need to pay..
I really dont get this "I WANT YOU TO GIVE ME EVERYTHING" meaning.

When getting the free shipment example, my kites have never been more than 7 days underway. :)

Re: Urgent Help - Customs Expenses (Europe - Italy)

Posted: Wed Dec 25, 2019 2:18 pm
by jamesonlee
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