That is not entirely true.
Up to 2018 Switch had a warehouse in the UK, so all deliveries within the EU were free of customs/taxes.
For a period of time after closing the warehouse, Switch paid for all taxes/customs when ordering from the EU.
That is the courier did the imoprt/customs procedure and Switch paid for all costs/taxes/duties.
I guess both services were too expensive to maintain and now you have to deal with and pay for the whole import process yourself.
Unfortunately the "limit" for importing at no additional costs to the EU is EUR 22, so that is useless here.
But at the moment they changed the process, I checked the prices and the end result was actually a bit lower than the EU-prices before.
At this point it is impossible to compare as the USD/EUR rate changed and the new models got more expensive anyway.
I guess the way it was handled before was just more friendly for the customer and I could see this hurting sales in the EU.
Prices seem still pretty good - for example your Nitro 7 12m² to Germany should be:
EUR 710,- + 2.7% customs + 19% VAT = EUR 867,71
A Duotone Dice 2020 in 12m² is EUR 1669,- before any rebates.
So even if you manage to get it down 25%, that would be EUR 1251,75.