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How long from order to arrival of your new kite?

Posted: Fri Dec 01, 2017 8:57 pm
by fluidity
My order Wednesday late evening shows 'processing' last 2 days and this morning.
Legacy v2 12m with 5th line and some dynema line ends.
How long from EU warehouse to NZ?

Re: How long from order to arrival of your new kite?

Posted: Sat Dec 02, 2017 5:48 am
by snice1
All my previous orders have been delivered within seven days.

Re: How long from order to arrival of your new kite?

Posted: Sat Dec 02, 2017 1:25 pm
by jakoblondal
Dont think they would send from EU to NZ, when the warehouse in Hong kong/China is "just around the corner" from NZ. :)
But yes, all my stuff have come within 7 days. From Hong Kong to Denmark.

Re: How long from order to arrival of your new kite?

Posted: Sat Dec 02, 2017 10:21 pm
by DIALS
There are no EU base anymore...Everythings from HK China....Took around 7 week days for me to get to Ireland.

Re: How long from order to arrival of your new kite?

Posted: Sat Dec 02, 2017 11:51 pm
by felix
Hello ,
Everything is out of Hong Kong now.
We are currently in the processes of finalize on central hum for warehousing and shipping.
This will speed things up drastically .
If you have any shipping inquires please supply your order number and send a message to info@switchkites.com
They will get back to you right away.
Thank you .
Regards
Felix

N.Z orders around 5-8 business days.

Re: How long from order to arrival of your new kite?

Posted: Mon Dec 04, 2017 9:33 am
by fluidity
I got it 8-)
5 days including a weekend. Not bad for Hong Kong to NZ!

Re: How long from order to arrival of your new kite?

Posted: Sun Feb 25, 2018 6:07 pm
by Sandman1
felix wrote:Hello ,
Everything is out of Hong Kong now.
We are currently in the processes of finalize on central hum for warehousing and shipping.
This will speed things up drastically .
If you have any shipping inquires please supply your order number and send a message to info@switchkites.com
They will get back to you right away.
Thank you .
Regards
Felix

N.Z orders around 5-8 business days.
Does this mean that if I order from EU, I'll have to expect importation fee ? (In the past, from UK there was no such an issue)

Thank in advance for the clarification

Re: How long from order to arrival of your new kite?

Posted: Sun Feb 25, 2018 6:30 pm
by felix
Please see shipping piglet us know if you have and country specific questions that ate not answered here.
http://switchkites.com/shipping

For these below countries
Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, United Kingdom

Switch Kiteboarding pays the Taxes (VAT) and Duties.

Regards
Felix.

Re: How long from order to arrival of your new kite?

Posted: Mon Feb 26, 2018 9:52 am
by jakoblondal
Its around 5 work days to get here. (Denmark)
No import taxes or anything as Switch "pays" this when you order.

Had a chat with our local TAX office about this as UPS wanted a import sticker, they already had on the package. :)